Why Choosing the Right Debt Counsellor Matters: A Success Story from Master Your Money

Shaun Zeelie
January 22, 2025

Debt review can be a lifeline for those struggling with overwhelming debt, but not all debt counsellors deliver the same level of care. Client EW’s experience illustrates why choosing the right provider is crucial.

Client EW’s Struggle with the Wrong Debt Counsellor

In January 2023, Client EW sought debt counselling from a firm in hopes of getting his finances back on track. Unfortunately, his case remained unresolved for 15 months, with no agreements finalised. Despite making payments, his accounts accumulated interest, and legal actions continued.

The law mandates that a debt counsellor should have all agreements finalised and approach the Court within 60 business days. However, Client EW’s debt counsellor failed to meet these deadlines, leaving him stuck in a frustrating cycle.

The Consequences of Poor Service

Client EW’s story highlights how the wrong debt counsellor can worsen an already difficult financial situation. Delays and poor communication not only prolong financial stress but also lead to unnecessary costs due to accruing interest and potential legal fees.

A Fresh Start with Master Your Money

In April 2024, Client EW turned to Master Your Money – Debt Counselling for help. Within just two months, all arrangements were finalised, and a court order was obtained to bring his accounts into good standing. This fast resolution underscores the importance of choosing a debt counsellor who provides personalised, efficient service.

The Key Takeaway: Choose Wisely

Client EW’s journey demonstrates that the right debt counsellor can make all the difference. A provider who prioritises your financial well-being and delivers results is key to a successful debt review. Don’t settle for subpar service—choose a debt counsellor who is committed to your success. Choose Master Your Money – Debt Counselling.

Ready to Take the First Step?

If you’re unsure about your current debt counsellor, contact Master Your Money today. Let’s work together toward your financial recovery with personalised service you can trust.